February 15th, 2016 - by Christian Lechner
You'll never get a second chance to make a first impression. What impression will your booking experience leave with… READ MORE
January 25th, 2016 - by Hugh V. Fisher
If you’re in tune with emerging concepts in the business world, you’ve already heard the term “customer obsessed.” READ MORE
January 13th, 2016 - by Karla Fonseca
So, in the hospitality industry, was 2015 the year of Millennials? The year of mobile? The year of mergers? What about… READ MORE
January 6th, 2016 - by Lindsey Chandler
How do you create a long term relationship with someone who is brand agnostic? That is exactly what hospitality and… READ MORE
December 14th, 2015 - by Ethan Brown
With the end of 2015 fast approaching, many of us in the hotel world are focused on wrapping up this year, starting on… READ MORE
