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SynXis®
Retailing

Sell experiences, goods, policies and services with or without a room reservation

  • Advanced content management
  • Recommendation engine
  • Improved guest experience
SynXis Retailing screen shot

Home » Studios » Retail Studio » SynXis® Retailing

default

SynXis®
Retailing

Sell experiences, goods, policies and services with or without a room reservation

  • Advanced content management
  • Recommendation engine
  • Improved guest experience

default

Accelerate revenue with SynXis Retailing

$
300

average spend per ancillary booking

90
 %

increase in
hotels using SynXis Retailing

$
1
M+

projected ancillary revenue of top-performing stores

1800
 +

curated offers

Source: Hospitality Solutions Data

The most robust hospitality retailing solution

SynXis Retailing brings the full power of retailing to hospitality, enabling hotels to drive total revenue by selling their unique offers during any stage of the guest journey.

When everything is an attribute, the opportunities are endless

SynXis Retailing is the solution you need to shift from focusing on occupancy and average daily rate (ADR), to total revenue per guest.

Advanced personalization

Create unforgettable guest experiences by showcasing the unique features, amenities, and services that set your property apart. Highlight what makes your hotel special so guests feel excited from the moment they book.

Direct channel integration

  • Bookers can add and manage ancillary offers during room booking and any time before check-in
  • All purchases completed in a single itinerary with confirmation
SynXis Retailing - Hospitality Solutions - Direct Channel Integration chart

Offer configuration

  • Manage ancillaries by room type, rate plan, channel, lead time and date
  • Offer highly customizable offer variations, allowing guests to personalize experiences
  • Time-based inventory management by room type, date and hour
  • Create product variations with the ability to control price points by season, age range and variant
SynXis Retailing - Offer Configuration - Hospitality Solutions

Operational efficiency

Our goal is to make it easy for you to scale offers and grow your virtual store

  • Copy feature enables hotels to copy an offer from one hotel to multiple
  • Pre-defined product templates make it easy to create new offers
  • Integration with Nuvola for automated fulfillment

Standalone offers

Unlock new audiences to sell to when offers don’t require a room reservation. Sell standalone offers via:

Ready to learn more about retailing?

Set up a 15-minute walk-through to see it in action!

Case Study: Marc & Rose

Before implementing Hospitality Solutions’ merchandising solution, SynXis Retailing, Marc & Rose Hospitality relied on a legacy system that made it difficult to manage and scale their ancillary offerings effectively.

“The revenue team is much more comfortable trying new add-ons because there are more tools to configure them…we are booking more revenue simply from having those additional options available.”

– Vice President of Marketing & Brand Management, Marc & Rose Hospitality Group
$
174
$
500
K+

average order value for experiences

projected ancillary revenue for 2025