Resources for hoteliers

We enable customers to self-support with extensive eLearning courses and hundreds of knowledge base articles, along with an experienced team of account managers.

Sabre Hospitality offers a wide range of solutions that support distribution, on-property operations, retailing, and more.

No. Nuvola, GDS Media, Gift Cards, and some of our Digital Marketing offerings can be purchased through Sabre Hospitality even if you are not using the SynXis Central Reservation System.

Yes! 40% of the world’s leading hotel brands use our products. We have customers in almost every country. Our products support a wide range of languages and currencies to ensure they meet the needs of hoteliers and travelers around the globe.

If you are an OTA, a hotel that is currently a Sabre Hospitality customer will need to make the request on your behalf to their Sabre account manager, saying they would like to distribute on your OTA. If you are a different type of technology provider, please complete our partner form.

Please fill out the Contact Us form on Sabre.com and our colleagues on the GDS team will be in touch.

Current customers should submit via the Rate Loading Form on our Customer Portal.

Current customers can review this article on the Customer Portal. The article features instructions on submitting an OTA maintenance request and answers to common questions.

Current customers can review this article on the Customer Portal that outlines common scenarios where you should contact your Sabre Account Manager. If your scenario isn’t listed, then we encourage you to open a case with the Customer Care helpdesk.

Current customers with portal access: 

Users can review this article explaining the user access reset procedure.  

For customers with no portal access: 

·         Chain and Property Administrators (if no higher role available at the property) are responsible for all User Maintenance and Access-related requests. This covers User Creation, Access Assignment, User Reactivation/Deactivation and Password Reset. If you forgot your security questions, please contact your Chain or Property Administrator. 

·         For Chain or Property Administrator user’s password resets, please call Customer Care directly.