Channel Connect case study: hihotels by Hospitality International
hihotels by Hospitality International, a franchisor of five economy to midscale brands with hotels across the United States, began a dedicated effort in 2019 to educate their hotel operators about Sabre Hospitality's product, Channel Connect. The hotels that implemented Channel Connect saw an improved contribution of OTAs, such as Expedia and Booking.com, to their overall bookings, reduced manual entry, costly errors, and improved operational efficiency. Additionally, hotels that implemented Channel Connect were able to offer their full inventory to all channels at all times, increasing not just OTA bookings but overall bookings while saving time.